Terms of Contract

 

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies. 

Check-In: 14:00

Check-Out: 11:00

Property and Cancellation Policies :

The total amount of the reservation will be charged if cancelled within 2 days of arrival.

In case if no show the full reservation will be charged.

Terms and Conditions

Booking Terms

Bookings shall be made online through our website, in writing to bookings@galaxypodhostel.is or post. Please include all necessary details for us to ensure maximum efficiency. We will confirm your booking within one business day. 

For group bookings, a status list must be sent 8 weeks prior to arrival and a confirmed name list must be sent 4 weeks prior to arrival.

Terms of Payment

Individual Policy (1 - 7 people): Galaxy Pod Hostel will issue an invoice for the full amount on the date of arrival. 

Group Policy (8 people or more): we reserve the right to charge a 30% deposit at the time of booking to confirm the reservation. Full payment must be paid at least 4 weeks prior to arrival, or upon confirmation if booked within 4 weeks of arrival. In the event that the payment is delayed, Galaxy Pod Hostel reserves the right to cancel the booking and withdraw its confirmation of services.

Cancellations

Cancellations must be sent in writing to Galaxy Pod Hostel and are only valid if confirmed in writing by Galaxy Pod Hostel. In accordance with standard practices of the Icelandic travel industry, the following cancellation fees apply: 

Notice of cancellation – Individuals (1 – 7 people):  Less than 48 hours prior to arrival or no-show: 100% of the value of your reservation will be charged.

Notice of cancellation – Groups (8 or More):  Less than four weeks prior to arrival 100% will be charged in case of cancellation but a new reservation can be made for the same value within a year from the original reservation.

Other terms & conditions

Galaxy Pod Hostel reserves the right to modify its rates for economic purposes, such as currency fluctuations, inflation, or an increase in supplier costs. Any changes in rates will not retroactively affect bookings that have already been confirmed by Galaxy Pod Hostel. 

In the event that Galaxy Pod Hostel, under exceptional circumstances, is unable to provide the client with the agreed rooms on arrival, Galaxy Pod Hostel shall locate another room of equal or superior quality at no extra charge. This shall be done only with the agreement of the client. 

All parties agree that the venue and jurisdiction regarding any matter related to these terms and conditions shall be where Galaxy Pod Hostel is located, and the laws of Iceland shall govern.

Please note:

The hostel is not responsible for lost belongings and it is the guest’s responsibility to use the security provided.  All beds come with a locker and we have a luggage storage room accessible at the reception from 8 am to 11 pm. 

In extreme cases the hostel reserves the right to ban guests from the hostel without a refund if they cause severe disturbance to other guests resaulting in complaints from more than one other guest, do not respect the terms stated in this form or damage or disrespect the hostels property.

Guests must in all cases respect the quiet time which is after 11 pm and till 8 am.  If guests must enter or leave their dormitory during that period they must do so as quietly as possible and make sure to close doors carefully.

Guests can access the luggage room during opening hours.

Please return your key and key card on departure.  If you loose your key or key card or do not return it on departure there is a fee of 500 ISK for each key.

Smoking and vaping is stricktly forbidden in our premises and also all use of illigal drugs according to Icelandic law.  Braking this rule may resault in extra charges and/or a ban from the hostel without refund.

 

Warm regards,

Galaxy Pod Hostel

Galaxy Pod Hostel

Phone: 00 354 511 0505
bookings@galaxypodhostel.is
105, Laugavegur 172,
Reykjavik - Iceland

Desk Hours

Because of the pandemic, our property had to reduce our front desk opening time.
Reception hours 09 am - 09 pm.
(Opening hours may vary)
 
Check-in after 2 pm
Check-out before 11 am
 
For any kind of assistance or information, please send an inquiry to our email

Contact Us

Kort