Terms of Contract

Covid-19

Please note that all the Covid-19 rules might change in the future, we advise you to verify the current rules on the official Icelandic websites. Guests themselves are responsible for acknowledging any updates regarding the Icelandic Covid-19 restrictions before their arrival at our property.

We cannot host Guests who present Covid-19 symptoms.

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

 Self Check-in and check-out is available.

Check-In starts at: 14:00

Check-Out is at: 11:00

Early check in and late check out is permitted according to our availability and it might be subject to additional charges.

Documents such as passports, Covid-19 certificates and credit card details will be requested at check in time.

Property and Cancellation Policies

The total amount of the reservation will be charged if cancelled within 2 days of arrival.

In case of no show, the full reservation will be charged.

Terms and Conditions

Booking Terms

Bookings shall be made online through our website, in writing to bookings@galaxypodhostel.is or post. Please include all necessary details for us to ensure maximum efficiency. We will confirm your booking within one business day.

For group bookings, a status list must be sent 8 weeks prior to arrival and a confirmed name list must be sent 4 weeks prior to arrival.

Terms of Payment

Individual Policy (1 - 7 people): Galaxy Pod Hostel will issue an invoice for the full amount on the date of arrival.

Group Policy (8 people or more): we reserve the right to charge a 30% deposit at the time of booking to confirm the reservation. Full payment must be paid at least 4 weeks prior to arrival, or upon confirmation if booked within 4 weeks of arrival. If the payment is delayed, Galaxy Pod Hostel reserves the right to cancel the booking and withdraw its confirmation of services.

Cancellations

Cancellations must be sent in writing to Galaxy Pod Hostel and are only valid if confirmed in writing by Galaxy Pod Hostel. In accordance with standard practices of the Icelandic travel industry, the following cancellation fees apply:

Notice of cancellation – Individuals (1 – 7 people): Less than 48 hours prior to arrival or no-show: 100% of the value of your reservation will be charged.

Notice of cancellation – Groups (8 or More): Less than four weeks prior to arrival 100% will be charged in case of cancellation, but a new reservation can be made for the same value within a year from the original reservation.

Other terms & conditions

Galaxy Pod Hostel reserves the right to modify its rates for economic purposes, such as currency fluctuations, inflation, or an increase in supplier costs. Any changes in rates will not retroactively affect bookings that have already been confirmed by Galaxy Pod Hostel.

If Galaxy Pod Hostel, under exceptional circumstances, is unable to provide the client with the agreed rooms on arrival, Galaxy Pod Hostel shall locate another room of equal or superior quality at no extra charge. This shall be done only with the agreement of the client.

If after the reservation, Galaxy Pod Hostel is unable to provide the room booked, the property reserves the right to cancel the booking and withdraw its confirmation of services by informing the client as soon as possible.

All parties agree that the venue and jurisdiction regarding any matter related to these terms and conditions shall be where Galaxy Pod Hostel is located, and the laws of Iceland shall govern.

Please note

The hostel is not responsible for lost belongings, and it is the guest’s responsibility to use the security provided. All beds come with a locker, and we have a luggage storage room accessible at the reception from 9 am to 9 pm.

In extreme cases the hostel reserves the right to ban guests from the hostel without a refund if they cause disturbance to other guests resulting in complaints from more than one other guest, do not respect the terms stated in this form or damage or disrespect the hostel's property.

Guests must in all cases respect the quiet time which is after 11 pm and till 8 am. If guests must enter or leave their dormitory during that period they must do so as quietly as possible and make sure to close doors carefully.

Guests can access the luggage room only during reception opening hours.

The property reserves the right to charge additional fees for any damage found during the inspection after the check-out time. Extra fees will be applied if the returned room will require extraordinary cleanings.

Please return your key and key card on departure. If you lose your key or key card or do not return it on departure, there is a fee of 1.000 ISK for each key.

Smoking and vaping is strictly forbidden in our premises and all use of illegal drugs according to Icelandic law. Breaking this rule may result in extra charges and/or a ban from the hostel without refund.

Warm regards,

Galaxy Pod Hostel